CUSTOMER CARE / PAYMENTS & SECURITY

Payments & Security

Can I change my order?

Once your order is placed, it cannot be changed. The reason for this is we send orders directly to our warehouse as they’re submitted to ensure the fastest delivery time possible. If you have any questions/concerns, please e-mail us at info@beyondrealityapparel.com.

Where can I get assistance if I am having difficulty ordering online?

Our Beyond Reality team is able to assist you with any difficulties you may have when ordering from www.beyondrealityapparel.com. Send us an e-mail to info@beyondrealityapparel.com and you should receive a response within 24 hours.

What are my payment options?

For all orders, we accept Visa, MasterCard, Visa Debit and PayPal. *Please note that we cannot split payments between credit cards.

Will my credit card be charged immediately?

Your card will be charged immediately in order to reserve product. Everything is warehoused on Maui, Hawaii at our distribution facilities and will be shipped out within 2-5 business days of placing your order.

How do I know my personal information is safe and secure?

We’ve taken several steps to ensure all information received from our online visitors is secure from unauthorized access and use. All transactions are completed on a secure server. Secure Socket Layer (SSL) encryption is used for every transaction to encrypt the transmissions from our ecommerce servers as well as your computer. SSL encryption works by forming a matched pair, so that your computer and our servers send data back and forth in an encrypted format.

Payments & Security

Can I change my order?

Once your order is placed, it cannot be changed. The reason for this is we send orders directly to our warehouse as they’re submitted to ensure the fastest delivery time possible. If you have any questions/concerns, please e-mail us at info@beyondrealityapparel.com.

Where can I get assistance if I am having difficulty ordering online?

Our Beyond Reality team is able to assist you with any difficulties you may have when ordering from www.beyondrealityapparel.com. Send us an e-mail to info@beyondrealityapparel.com and you should receive a response within 24 hours.

What are my payment options?

For all orders, we accept Visa, MasterCard, Visa Debit and PayPal. *Please note that we cannot split payments between credit cards.

Will my credit card be charged immediately?

Your card will be charged immediately in order to reserve product. Everything is warehoused on Maui, Hawaii at our distribution facilities and will be shipped out within 2-5 business days of placing your order.

How do I know my personal information is safe and secure?

We’ve taken several steps to ensure all information received from our online visitors is secure from unauthorized access and use. All transactions are completed on a secure server. Secure Socket Layer (SSL) encryption is used for every transaction to encrypt the transmissions from our ecommerce servers as well as your computer. SSL encryption works by forming a matched pair, so that your computer and our servers send data back and forth in an encrypted format.

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